13 general skills or competencies (Job family competencies) for Total Quality Senior Specialist
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Explains how to apply data analytics to successful strategies.
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Level 2 Behaviors
(Light Experience)
Conducts data cleaning process by removing duplicate records to ensure effective data analytics.
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Level 3 Behaviors
(Moderate Experience)
Prepares data analytics tool to create visualizations.
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Level 4 Behaviors
(Extensive Experience)
Leads overall data analytics activities of our organization to apply decision-making techniques.
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Level 5 Behaviors
(Mastery)
Establishes best-in-class analytic data to improve performance by discovering patterns in data.
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Skill definition-Examining internal business processes to find opportunities for improvement.
Level 1 Behaviors
(General Familiarity)
Describes the step-by-step procedures and facilitation of process analysis.
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Level 2 Behaviors
(Light Experience)
Conducts root cause analysis process to determine the cause of delays within the process.
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Level 3 Behaviors
(Moderate Experience)
Handles complex process analysis related to the business practices of our organization.
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Level 4 Behaviors
(Extensive Experience)
Designs innovative ideas to enhance new business processes implemented in our organization.
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Level 5 Behaviors
(Mastery)
Establishes best practices in mapping out a complex business process to share innovative ideas.
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10 soft skills or competencies (core competencies) for Total Quality Senior Specialist
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Expedites processes by switching from sequential tasks to simultaneous tasks.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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Summary of Total Quality Senior Specialist skills and competencies
There are 0 hard skills for Total Quality Senior Specialist.
13 general skills for Total Quality Senior Specialist, Data Analytics, Process Analysis, Statistical Process Control, etc.
10 soft skills for Total Quality Senior Specialist, Gathering Information, Business Process Improvement, Attention to Detail, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Senior Specialist, he or she needs to be skilled in Gathering Information, be skilled in Business Process Improvement, and be skilled in Attention to Detail.